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Satisfaction surveys and rankings

As Dupuy & associés is ISO 9001 certified, we are currently monitoring our clients’ satisfaction levels in order to implement any corrective measures if necessary. The 202 satisfaction survey underscored the following aspects:

1 - Reactivity (prompt attention to your demand and quick answer / compliance with the deadlines)

87,5 % very satisfied

2 - Availability (facility to contact your interlocutors and to meet them)

87,5 % very satisfied

3 - Involvement and pugnacity

93,75 % very satisfied

4 - Value added of our advices

96,87 % very satisfied

5 - Litigation strategies

90 % very satisfied

6 - Clarity of reasoning and recommendations

96,87 % very satisfied

7. Understanding of the professional environment of the company

83,87 % very satisfied

8 - Relational (including quality of exchanges / conviviality)

96,87 % very satisfied

9 - Follow-up of cases / execution of judicial decisions

82,76 % very satisfied

10 - Quality/price ratio

100 % very satisfied and satisfied

11 - Clarity of our invoices

100 % very satisfied and satisfied

12 - Telephone reception

80,64% very satisfied

For several years now, we continue to be distinguished for our expertise and quality of our practice by Magazine Décideurs (special edition dedicated to Leadership and Human Capital).

2021 rankings:

  • Leading firm ranking for high-value individual litigations
  • Strong reputation ranking for collective bargaining and employment relations
  • Strong reputation ranking for restructuring, redundancy plans and associated litigations
  • Strong reputation ranking for employment aspects of M&As and employment audits

2020 rankings:

  • Leading firm ranking for high-value individual litigations law
  • Strong reputation ranking for collective bargaining and employment relations
  • Strong reputation ranking for restructuring, redundancy plans and associated litigations
  • Strong reputation ranking for employment aspects of M&As and employment audits

 

2019 law trophies:

2019 rankings:

  • Leading firm ranking for high-risk litigation and employment litigation
  • Strong reputation ranking for collective bargaining and employment relations
  • Strong reputation ranking for restructuring, redundancies and collective disputes
  • Strong reputation ranking for employment aspects of M&As and employment audits

 

    Dupuy & associés


    5 rue Drouot
    75 009 Paris

    4 rue Porte Basse
    33 000 Bordeaux

    Tél: +33 (0)1 53 83 78 00
    Fax: +33 (0)1 53 83 78 01

    associes@dupuy-avocats.com